FAQs – new landlords

Our rigorous marketing activities at branch level and online, attract a constant flow of prospective tenants. These include high traffic websites dedicated to finding you the right tenant 24 hours a day; extensive Google product marketing; listing and advertising on major UK property portals including Rightmove, Primelocation and Zoopla and using social media.

As renting is a way of life now, most tenants are long-term renters who pay rent on time and look after their accommodation. These tend to be corporate and working professionals who have good budgets and like convenience. Attracting these types of tenant should be your priority.

Our Finance Director is a chartered accountant and oversees our Accounts Centre which provides a range of services to landlords including rent collection. Our strategy for managing rent payments works well mainly because our reference process is extremely thorough at the outset.

Benham and Reeves are founder members of ARLA Propertymark (the Association of Residential Letting Agents); members of The Property Ombudsman for Lettings and the Tenancy Deposit Scheme. Compliance is important to us and we thoroughly support agent accountability within the property sector.

Most of the properties we let are also professionally managed by us so you can be sure that if there's a problem, we will respond promptly to resolve any issues. More information can be found in our property management section.

All of our branch managers understand what motivates investors and are very knowledgeable about the local markets they operate in. If you need more in-depth investment advice or tax guidance for overseas investors, our directors who are investors themselves, can also help.

Register an anti-fraud restriction on your property with HM Land Registry or ask us and we will do it on your behalf.