Estate agents in Surrey Quays

I came across the Benham & Reeves Estate Agents in Surrey Quays agency through a Rightmove listing for rental properties. I have been dealing with estate agents for the past 20 years and I can safely say that this has been the most professional letting agency I have come across so far (and in London that is not easy to find). I highly recommend it due to interactions in the following areas: Viewing process experience: Anna, the letting agent that showed me the property, was outside the property at the agreed meeting time, was very knowledgeable about the property and what the neighbouring area had to offer to someone moving there. Letting agent communications: Whether I dealt with the letting agent directly or other members of the Benham & Reeves team, all were professional and crystal clear in their communications and managed my expectations well in terms of what was required in respect of information and timelines to provide it or expect it. Moving day experience: Prior to moving day, Anna explained clearly what the rules were for movers coming to development to help with the move. This made the move straightforward and the letting agent even assisted on the day when the movers arrived early at the property. Contract drafting and signing experience: Although the contract went through a couple of drafting rounds, this was a very straightforward experience due to clear responses to my queries and clear communication on the amendments required to accommodate the wishes of the landlord. Clarity of fees and payments: From the initial deposit to take the property off the market to the funds required to complete the process, it is was always clear to me both specific payments and the overall total amount required to pay to move into the property. Handling of queries and liaising with landlord on my behalf: In respect of requests to fix minor issues in the property these were handled promptly in the pre-contract period and without a need for reminders.

Anna and Kevin have been very helpful throughout the process of renting my flat. Kevin is smart, proactive and prompt to response for all my enquiries. Anna is working hard to find the right tenants for me. She has good negotiation skills which managed to get a better deal for me. Undoubtedly, two of them are brilliant representatives for B&R. The only comment I want to raise was the preparation of the tenancy agreement. The content of the agreement is generated via the rigid system without my review, this procedure led to difficult to amend and delay the acceptance of the agreement

Anna and Maria from Benham & Reeves - Surrey Quays Estate Agents provided exceptional service during my property search. They were knowledgeable, attentive, and proactive in finding the right property for me. I highly recommend them for their professionalism and commitment to their clients. Great job, Anna and Maria!

Kevin and the team have been extremely helpful and supportive in renting the flat in such a short notice time. They are very efficient and responsive, and have considered my case comprehensively. I would definitely recommend.

Anna and Maria have been incredibly helpful during our process to rent a new flat. They've always updated us in a timely manner and offered a very high quality support. Kevin, one of the agents, was also great and explained everything very carefully during the viewing. The whole team felt very welcoming. We can tell they are professional agency that work to really high standards. My partner and I are very happy we have them as agents.

Anna and Edelyn were super helpful with my apartment viewing and all the administrative work regarding the lease. I can highly recommend them!

I am fairly new to London but had a fantastic experience and guidance from Benham and Reeves as I was looking to rent a place. Specifically, interacted with Anna and Edelyn who made the experience too easy. If you’re new/inexperienced to renting, would 100% recommend!

Quick and efficient service! Maria was incredibly helpful, and I moved into my new home just two days after the viewing. The whole process was smooth and hassle-free. Highly recommend!

I had a great experience using Benham & Reeves - Surrey Quays Estate Agents. The agent Anna was highly professional and responsive. Anna got into my situation and helped to organise my move-in as soon as possible. Everything exceed my expectations. The entire process was smooth and clear. Thanks a lot Anna and Maria for your great job!

Excellent real estate service. Amelia has been oustanding and our interactions have been exceptionally pleasant and attentive.

Benham & Reeves provide an exceptional rental service. They are very thorough with their checks and are very responsive to queries. We were assisted by Amelia and Edelyn with our tenancy and they were both great and very efficient!

We are a couple Giorgia and Matteo, we just moved in Surrey Quays great area! Everything was possible because of our agent Anna, helpful and professional. We highly recommend this serious agency that is attentive to the needs of its customers. Grazie mille a Benham & Reeves and Grazie mille ad Anna

I have engaged B&R as letting agent for my apartment for more than 5 years and the current agent is Anna Kaplan and the service provided by Anna and the team is reliable and professional!

We have owned our property for several years now and having Benham & Reeves Surry Quays Estate Agents manage the rental process has saved us from a lot of stress. Anna Kaplan and team have been most professional. We have been very happy with heir screening of tenants thus far, and their smooth management of the property which has made it fairly hassle free for us. For that we are grateful.

The process of finding an apartment to rent was very easy thanks to the Benham and reeves- Surrey Quays, specifically thanks to Anna Kaplan, who is the agent, who dedicated herself to making everything easier at all times. Even now, one month later, she still helps us with any matters related to the house.